Legion Blog Catalog

Technology is No Substitute for Problem Solving

Author | Nick Wilson

Our industry is on the horizon of a tech renaissance. New, snazzy TMS systems are popping up left and right while route planning/truck calibration mechanisms are becoming ever more popular. This will undoubtedly cut costs and increase efficiencies all around...

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How Technology Affects Carriers

Author | Robert Pugh

It seems like almost every day I read another article about new technology in the trucking industry. I read stories about self-driving trucks, automated warehouses, tracking apps, and fleet management systems, to name a few...

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Freight Analysis - August 2019

Author | Tony Coutsoftides

I think it’s safe to say that 2019 has been one of the most volatile years we’ve seen in the freight market. Getting a hand on current and future rates has, at points, seemed a little like fortune telling. But based on our LegionAnalytics historical analysis, and feedback from our customers and partner carriers, the rest of 2019 will continue to ...

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Servant Hearted Leadership

Author | Lacy Starling

Great indignation is felt by many brokers in our industry. We are perceived as distrustful, untruthful, unnecessary middle-people. Capacity is higher than ever and the popular play for many customers I speak to every day is the pursuit of relationships solely with asset-based carriers. Thus many brokers fulfill their own prophecy, and become that which …

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The Importance of Broker-Carrier Partnerships

Author | Robert Pugh

As a former driver, I have dealt with great brokers and not-so-great brokers in the industry first hand. I can remember being incredibly happy when my dispatcher would tell me to call one of the good brokers to get the details of my next load, just as much as I can remember the dread I …

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We believe in doing it right, even if that costs us money

Author | Lacy Starling

One of the first lessons a new Problem Solver learns is that we don’t give freight back. Our entire existence depends on making our customers’ lives easier...

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Four Reasons You Should Join the Legion

Author | Lacy Starling

Choosing where to work is never easy. The interview process often feels fake, or contrived (are the employees really always that happy, or did they just give the grumpy ones the day off...

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Four Reasons You Should Partner with Legion

Author | Lacy Starling

Making the decision to work with a new broker is never easy. There are some really shady brokers out there, and it can be hard to tell until you work with someone...

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Four Reasons You Should Work with Legion

Author | Lacy Starling

Making the decision to work with a new transportation partner is never easy. The freight you move on a daily basis is the lifeblood of your organization...

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How Much Freight Moves into and out of Mexico, Anyhow?

Author | Lacy Starling

It may suprise you to know that Mexico is one of the most important US trading partners, with $557 billion USD annually, right behind Canada ($582.4 billion) and China ($363 billion), according to Forbes...

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Have you ever wondered what it would look like to be an intern at Legion Logistics?

Author | Cara Smith

My name is Cara Smith and I have had the pleasure of working at Legion this summer through their internship program...

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We control our technology, so you can get what you need

Author | Lacy Starling

When we started Legion 10 years ago, one of our first priorities was to make sure our technology was state of the art...

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We Aren't Afraid of Complicated Freight

Author | Lacy Starling

Many of our competitors are only interested in the easy stuff – one pick, one drop, non-hazmat, etc. Frankly, we think that’s boring. (Don’t worry – if your freight is easy, we’ll still move it.) From our very first days in business, when we had to move weird stuff – a Ronald McDonald statue was …

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When We Say North America, We Mean It

Author | Lacy Starling

In today’s world, getting freight into and out of the United States is more complex than ever. Trade agreements are shifting, border concerns are growing, and the way we used to do business doesn’t work anymore. For a company that needs to move raw materials or finished products around North America, this changing landscape can …

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We're experienced.

Author | Lacy Starling

At Legion, we like to think of ourselves as the 1998 Yankees – we’ve got a really deep bench, and all our players are good. We have decades of experience among all the folks on our sales floor...

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We don't believe in "Key Accounts."

Author | Lacy Starling

Many sales organizations (and logistics brokerages are nothing if not sales organizations) group their customers into tiers. Big companies are Tier One customers, and they get all the attention and the good pens...

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A breakdown Doesn't Mean the Freight Stops

Author | Lacy Starling

My dad was a truck driver, but before that, he was a truck mechanic. My mother told us countless stories of him being called out in the middle of the night to drive to where a truck had broken down on the side of the highway to try to repair it. It was dangerous and …

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You are Not Just a Customer, You Are a Partner

Author | Lacy Starling

At Legion, we love to build relationships. We’ve never been a brokerage focused on transactional freight – we want to get to know our customers, and to help them grow and develop. Our first customers, a decade ago, were small businesses, many of whom had never moved anything larger than a UPS box before. We …

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We Like To Plan

Author | Lacy Starling

WIn today’s work of just-in-time inventory and incredibly tight supply chains, route planning is more important than ever. Fewer customers are receiving full truckloads of freight, and more and more drivers are having to make multiple stops on their routes. But planning routes, whether they are regular or just every once in a while, is …

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It's Not Just Freight - It's Your Livelihood

Author | Lacy Starling

Ten years ago, when I first started brokering freight, I had a customer who made shaving cream and was trying to get it on the shelves in Bed Bath & Beyond and CVS. He’d never shipped more than a few small boxes at a time, and was suddenly looking at sending half a truckload of …

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We Work Fast

Author | Lacy Starling

One of the (many) benefits of having more than 33,000 carriers in our database is that we can find a driver pretty much anywhere in the United States on very short notice. This comes in handy every day, but especially on a day when one of our customers has a true emergency. We’ve gotten lots …

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We Don't Screen Our Calls

Author | Lacy Starling

I think we can all agree that one of the worst feelings in the world is having a question for one of your vendors and not being able to get anyone to answer the phone to sort things out. We’ve all been sucked into that vicious cycle of phone tag and voice mails and having …

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Appreciate the Person

Author | Lacy Starling

This past week, I was reminded of an important fact. My employees are people, too. I like to think that I do a pretty good job of being aware that my folks have lives outside of Legion. I know most of their kids’ names (some of them aren’t real chatty or open, so it’s a …

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Legion Logistics Makes First Acquisition

Author | Lacy Starling

Florence, KY – Legion Logistics has acquired Qontinuity Enterprises, LLC, a third-party logistics brokerage based in Dandridge, Tennessee. Legion will grow more than 10 percent with the addition of Qontinuity. All operations will be based in Florence, Kentucky, where Legion has its headquarters. This acquisition is the first step in an ongoing growth plan for …

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The Zen of an Empty Calendar

Author | Lacy Starling

A weird thing is happening to me this week. I keep getting caught up. My email inbox is completely empty, my to-do lists are crossed off, my errands are even getting done. It’s like I’ve entered some kind of weird Twilight Zone where efficiency intersects with the natural late-summer slowness that takes over every year …

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Touch It Once

Author | Lacy Starling

I hate clutter and mess. I hate losing things, or missing appointments, or forgetting about things, or misplacing things. I have this vision of my perfect life, where every counter is clean, every drawer organized, every to-do list finished at the end of the day, and every email inbox a pristine white canvas, just waiting …

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Stick to a Budget

Author | Lacy Starling

Growing up in a blue collar town, I’ve seen people struggle and live paycheck to paycheck. Many may think that growing up that way is a negative experience, but I think it was positive. That blue-collar mentality is something I will always carry with me. They never had a trust fund to fall back on, …

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The Great Work From Home Experiment

Author | Lacy Starling

A few months ago, at a meeting of women business owners, one of them said something that changed my perspective on work, and my office, and my job. This woman, who is incredibly wise and has gone through many career transitions, is the CEO of a multi-office staffing agency – and those multiple offices are …

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Prepairing For Career Fairs

Author | Kyle Kosco

With summer coming to an end and school beginning, career fairs are right around the corner. Whether you attend career fairs as a requirement, for extra credit, or because it’s sounds good, they are extremely important tools for your job search. Career Fairs were a huge part of my life in college because it is …

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A Good Goodbye

Author | Lacy Starling

Last week, one of my employees quit. I hate losing people, and I have to say that at Legion, we don’t lose that many to resignations. Maybe once or twice a year, someone comes to us and says they are moving on, for a new opportunity, or to return to school, or because their significant …

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What's Their Culture

Author | Kyle Kosco

Do you think a company’s culture matters in your decision process to accept or decline a position? If the answer is no, then you should reconsider, because if the culture of the company doesn’t align with what you value, chances are you will be looking for a better opportunity in the near future. Here are …

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Don't Lose Your Balance

Author | Kyle Kosco

I find that losing your balance is easy to do, especially when it comes to work-life balance. Although, you should be trying to make this one of the easiest things to balance… When you think about it, anything could happen tomorrow, so maybe enjoying the life you’ve earned should be more important than having a …

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Leave on Good Terms

Author | Kyle Kosco

It’s never easy to leave a job that helped you grow significantly, no matter how great an opportunity is. I’ve been in this situation throughout my soccer career, but it still translates well in the business world. In order to help others who have decided to leave their current position, I wanted to share a …

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Totally Outnumbered

Author | Lacy Starling

Walking into the gym last week, I heard a woman on a cable news program introducing a panel that was going to be discussing North Korea, or guns, or something cable-news-y. As I was walking away, I heard her mention that there were three women on the panel and “only” one man and he was …

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Keep Your Standards High

Author | Lacy Starling

A few weeks ago, I had to let two people go. Two really good, nice, decent, hardworking people. People who, in the past, I’d have probably kept on much longer than the nine months they worked for me. I always tell people that firing someone who did you wrong is easy. Someone who lies, …

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Legion Logistics Announces LegionDrive Incentive Program

Author | Lacy Starling

FOR IMMEDIATE RELEASE Contact: Lacy Starling President and Fearless Leader lacy@jointhelegion.com (513) 532-6652 Legion Logistics Announces LegionDrive Incentive Program Florence, KY – Legion Logistics is excited to announce a new employee incentive program in partnership with Wyler Fastlane. The LegionDrive program will provide Legion’s top salespeople access to the …

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Livin' in the Fast Lane

Author | Kyle Kosco

Most people who have just graduated college are looking for a job, a new car, or a new apartment away from school. But by the time I graduated from college in August 2017, I had already started my marketing and soccer career, bought a house, got engaged, and was preparing to become a father. Was …

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Some Interviewing Tips, From Someone Who Cares

Author | Lacy Starling

It’s interview season again at Legion, and as usual, I’m astonished by the approach so many people take to interviews. I know that it’s an employee’s market out there right now, and we’re all scrapping for talent, but there has to be a limit to how desperate people think employers are. Or maybe people just …

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My Advice? You Probably Don't Want It...

Author | Lacy Starling

Last week, I was at lunch with a colleague who had recently started a consulting company. She was telling me about her new venture and asked me what advice I had for her, as she was starting out, to help her through the difficult first year or so. (The first thing I told her was …

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Legion Logistics, LLC Launches LegionEMS

Author | Lacy Starling

FOR IMMEDIATE RELEASE Contact: Lacy Starling President and Fearless Leader lacy@jointhelegion.com (513) 532-6652 Legion Logistics Announces LegionEMS™ Florence, KY – Legion Logistics is excited to announce the launch of their new proprietary customer portal website, LegionEMS™, which allows customers to track their shipments in real time. Combined with LegionTrack™ a geo-location service, …

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Nah. I'm Good

Author | Lacy Starling

Last week, I got an interesting email from my M&A guy. At Legion, we are planning to possibly acquire another company this year, so he has been sending us information on potential targets, etc. He’ll usually send a link to a website and ask us our first impressions of the company, and then go from …

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What Comes Next?

Author | Lacy Starling

2017 was an amazing year. Legion executed a complete turnaround from the dark days of 2016 and found ourselves, in December, celebrating the best year we’ve ever had, by miles. It was exhilarating. Tony and I were high-fiving daily, and also stopping to wonder at the company we’d created and how far we’d come …

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Legion Logistics, LLC Launches LegionTrack®

Author | Lacy Starling

FOR IMMEDIATE RELEASE Contact: Lacy Starling President and Fearless Leader lacy@jointhelegion.com (513) 532-6652 Legion Logistics Announces LegionTrack® Florence, KY – Legion Logistics is excited to announce the launch of their new proprietary geo-location service, LegionTrack®, which uses driver’s cell phones to track all shipments in real time. Combined with their upcoming LegionEMS™ customer …

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Electric Lacy

Author | Lacy Starling

Well, folks, I’m back. Back from California, back to work, back among the world of the connected. I survived seven days of disconnection, and, more important, so did everyone else. No one even seemed to miss me that much. (Well, Catherine did, but that was because I was physically gone. She doesn’t message me…yet.) …

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Put It In Writing

Author | Lacy Starling

Anyone in my class at UC, or in the classes in which I guest-lecture, or who works on my sales team, or frankly, who spends more than five minutes in my presence, knows what a fan I am of handwritten notes. I talk to everyone about how important it is to send handwritten notes, …

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Unplugged

Author | Lacy Starling

Well, folks, I’m finally going to do it. I’m going to pull the plug. I was getting ready for bed last night, toothbrush in one hand, cell phone in the other, reading emails, smart watch on my wrist, buzzing with text and Facebook and Instagram notifications and I realized, this is madness. Unless I’m asleep …

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Eight Years and Counting

Author | Lacy Starling

Eight years ago today, Legion Logistics was born. The date is stamped on our formation paperwork with the Commonwealth of Kentucky – like a midwife signing a birth certificate, Secretary of State Allison Lundergan Grimes declared us an official company on September 26, 2009. At that moment, Legion was really just a concept, not a …

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Feed the Machine

Author | Lacy Starling

One of the best things about living alone is that I can put whatever I want up on my walls. I don’t have anyone else to consult if I want to hang a piece of “girly” art, or if I choose not to have a TV in my bedroom. I do what I want with …

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The Ideal Candidate

Author | Lacy Starling

One of the questions Tony and I are asked all the time is what makes an ideal candidate for a sales job here at Legion. It’s taken us pretty much the entire eight years we’ve been in business, but I feel like we finally have a firm grasp on what it takes to be a …

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Don't Sing It, Bring It

Author | Lacy Starling

Sometimes in life, you meet someone who completely crystalizes a thought, a life philosophy, or an ethos in a way so concise that you can’t help but slap yourself on the forehead and say, “OF COURSE! That’s exactly what I’ve been trying to say for years, but never was able to put into words. Or …

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Live Between the Tens

Author | Lacy Starling

Recently, I was talking to my therapist, Rachel, about a big decision I had to make. I had to decide whether to take a safe path that I knew would be okay, but just that and nothing more, or head down a path that had the potential to be incredible, but also had the potential …

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Hold the Vision, Trust the Process

Author | Lacy Starling

On my desk, I have a lot of papers hanging up. Some of them are notes from my daughter, some are schedules for trainee rotations, and a few are inspirational quotes and sayings that help me get through the day. The most important one, though, is the one that says “Hold the Vision, Trust the …

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The Water's Fine

Author | Lacy Starling

Last week, I voluntarily jumped off a perfectly good raft into freezing cold water, just because I could. And that felt like a pretty apt metaphor for my life. I was on a whitewater rafting trip in the Canadian Rockies, getting ready to face down Class 4 rapids swollen with snow melt. It was about …

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Pain Equals Growth

Author | Lacy Starling

There are a few truisms that are repeated over and over in my life, mostly because even though they are clichés, they work. My favorite recently is “Pain equals growth.” I was reminded of this last week as I was talking about my new training schedule with one of my employees. We were discussing how …

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The Never-Ending Quest for Happiness

Author | Lacy Starling

I’ve always been an over-achiever. Since birth, the driving force in my life has been to accomplish goals – to crush them, really – and then set new, higher ones to then crush. I’ve always had an insatiable desire to do more, be more, win more, make more. More, more, more. And for most of …

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Our Training is Unbeatable

Author | Lacy Starling

(One of the commitments we made at Legion this year was to discuss our annual strategic plan with the staff on a monthly basis. Every month, we take one section of the strategy we laid out last year and break it down in the weekly staff meetings, followed by a period of feedback and discussion …

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We Care About the Bottom Line

Author | Lacy Starling

There are a lot of awards in the world that focus on top-line revenue. Pretty much every single award Legion has ever won for growth looks solely at top-line sales numbers. And that’s great – the numbers are usually pretty big, and it feels good to say I run a $26 million company, or that …

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Where's The Love

Author | Lacy Starling

My husband and I aren’t big on Valentine’s Day. It feels like a chore more than anything – here’s another day when you have to remember to buy a card, get a present, make a big deal, etc. And after putting together 24 Valentine’s gifts for my daughter’s kindergarten class, I’m pretty much loved out. …

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Athletes Can Be Assets

Author | Lacy Starling

When people think of college athletes, they often think “man, that player will have a job lined up just because of being an athlete.” That turns out to not always be the case. Numerous friends who graduated in the past couple of years have truly struggled to find their ideal job, even with their well-known …

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Unrealistic Expectations

Author | Lacy Starling

Divorced couples in reality television are having a moment. Whether it’s our newly-minted President, who is a reality TV star and is twice-divorced, or Tarek and Christina El Moussa from HGTV’s Flip or Flop, who are going through a very public divorce, thanks to their position as reality TV stars. (And I could write a …

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What's The Point?

Author | Lacy Starling

Every once in a while, I’ll have a conversation with one of my employees that forces me to confront my own nonsense, and it happened to me again this week. I was in a weekly review meeting with one of my salespeople, and he was asking me about the possibility of him taking two weeks …

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#Goals

Author | Lacy Starling

It is finally, blessedly, 2017. And with the turn of the year, it is time to set some goals. There are two schools of thought on goals. The first – the more demure and cautious – says you should keep your goals close to your vest. My Facebook feed was full of quotes this weekend …

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Time for a Fresh Start

Author | Lacy Starling

I love a fresh start. I think we all do. The idea of cleaning the slate and starting back at one is an essential part of our lives, ingrained as it is in the structure of our days, weeks, months and years. But there is something really refreshing about a new year. We all know, …

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Now for the How

Author | Lacy Starling

When Tony and I created Legion’s Vision 2019, our vision for what Legion will look like by December 31st, 2019, we immediately shared it with our employees in a staff meeting, and put it up where we could see it every day. (If you’d like to see it, you can find it on our website, …

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